In that case, you may go through the solutions below. Sometimes the error message is vague, or not very helpful. They can give you insight into a specific issue to investigate. These logs are a great resource when troubleshooting connection issues. The first thing to do is to check the logs. I have added an Appendix of programs I reference in this document and added hyperlinks to help you find those programs. If you are unsure, feel free to reach out to tech support. All settings are the default and should be valid for most setups, but this is not always the case. These are in the general order I check, but do not need to be checked in this order. I have collected a list of common vault connection issues. When you are not able to connect to the SOLIDWORKS PDM vault or log-in many things could have gone wrong.
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